One AI Receptionist. Eight Channels. Zero Missed Leads.
Phone, website chat, WhatsApp, SMS, email, Facebook, Instagram, and missed call text-back — all answered instantly, professionally, and with your business name. While you're on the tools, your AI receptionist handles every enquiry across every channel your customers use.
Questions? Chat with me 👋
Tell me about your business and I'll show you how I handle your calls
It's a Tuesday in October. You're a roofer fitting ridge tiles in Swindon. At 9:12am, a homeowner in Bath calls about a leaking conservatory roof — your AI answers, captures the details, and flags it as moderate urgency. At 10:30am, someone WhatsApps you a photo of damaged flashing — the AI acknowledges the image and captures their address. At lunchtime, your Facebook page gets a Messenger enquiry from a landlord needing a quote on three properties. At 2pm, a website visitor asks your chat widget about a full re-roof. At 4:45pm, a text arrives from someone who found your number on Checkatrade. You check your dashboard at 5pm: five fully qualified leads, each with contact details, job description, location, and urgency assessment. One day, five channels, zero missed opportunities.
Up and Running in 3 Simple Steps
We handle everything — you just keep working.
Tell Us About Your Business
Share your trade, your services, your service area, and how you like things handled. We take it from there — configuring every channel, training the AI on your vocabulary, and testing the entire system before it goes live.
Your AI Receptionist Goes Live
From the second we switch it on, every incoming call, message, and enquiry is handled instantly. Your business name, your greeting, your services — the AI represents you exactly the way you'd want.
You Focus on the Work
Every lead is captured, assessed for urgency, and delivered to you in real-time. Emergencies get escalated immediately. Routine jobs wait until you're free. You never miss a lead, and you never have to stop mid-job to answer the phone.
Every Way Your Customers Reach You. Covered.
Your AI receptionist handles these channels around the clock. Start with phone and chat, then add whatever your business needs.
AI Phone Answering
CoreThe backbone of the service. Your AI receptionist picks up within two rings, greets callers with your business name, and has a genuine back-and-forth conversation. It captures who they are, what they need, where they are, and how urgent it is. Emergencies get escalated to your mobile. Routine jobs get sent to you when you're free. 300 minutes of talk time included.
Learn more about AI Phone Answering →AI Website Chat
CoreA chat widget sits on your website, ready to engage any visitor who has a question. The AI starts a real conversation — asking what they need, where they're based, capturing their contact details naturally through the chat flow. Most website visitors leave without making contact. This catches them before they go. Unlimited messages, no caps.
Learn more about AI Website Chat →AI WhatsApp
Add-on · £19/moThe UK's most-used messaging app is now a lead capture channel. When customers WhatsApp your number — often with photos of the problem — the AI sends an instant professional response, captures the details, and lets them know you'll be in touch. Handles image messages, text enquiries, and after-hours messages alike.
Learn more about AI WhatsApp →AI SMS
Add-on · £19/moNot everyone wants to call. When a potential customer texts your business number, the AI reads their message, understands the context, and sends a single professional reply. It captures their name, the work they need, and their location — then sends you a structured lead you can action when ready.
Learn more about AI SMS →AI Email Response
Add-on · £19/moEmail enquiries are slow killers — they sit in your inbox for hours while you're on site, and by the time you reply, the customer has moved on. AI Email sends an immediate, professional acknowledgement that references their specific enquiry and confirms you'll follow up. Keeps you in the running when you can't check your inbox.
Learn more about AI Email Response →AI Facebook Messenger
Add-on · £19/moYour Facebook page brings in enquiries — especially from community group recommendations and ad clicks. The AI responds to incoming Messenger messages instantly, captures the lead, and earns you the green 'Typically replies instantly' badge. Evening and weekend messages are handled just as professionally as weekday ones.
Learn more about AI Facebook Messenger →AI Instagram DMs
Add-on · £19/moYour before-and-after photos and project Reels generate DMs from inspired homeowners. The AI catches every DM, responds professionally, captures the customer's details and what they're after, and forwards everything — including any photos they've sent. Turns your content marketing into actual booked work.
Learn more about AI Instagram DMs →Missed Call Text-Back
Add-on · £19/moThe safety net. If a call slips through — the caller hangs up after one ring, your line's busy, or there's a network blip — an automatic text fires within 15 seconds. It arrives from your business number, uses your name, and stops the caller dialling your competitor. Pairs perfectly with phone answering to create a watertight system.
Learn more about Missed Call Text-Back →Built for Your Trade
Every trade gets a bespoke AI configuration — trained on your terminology, your emergencies, and the way your customers talk.
Built by Tradesmen, for Tradesmen
We didn't build Rapid Receptionist from a boardroom. We built it because we've seen firsthand what happens when tradesmen miss calls — they lose work they should've won. We understand the trades because we've lived them. We know you can't answer the phone when you're on a job. That's exactly why this service exists.
Every feature, every channel, every response has been designed by people who understand what it's like to be up a ladder when the phone rings. This isn't some generic tech product — it's a tool built specifically for your world.
Trusted by UK Tradesmen
Real results from real businesses.
Frequently Asked Questions
What exactly does an AI receptionist do?
It does everything a human receptionist does — answers calls, captures lead details, assesses urgency, greets customers by your business name, and makes sure you never miss an enquiry. The difference is it works 24/7/365, costs a fraction of a human salary, and can cover up to 8 channels simultaneously. Calls and website chat are fully conversational. Messaging channels like WhatsApp, SMS, email, and social media use a professional one-reply model to capture the lead.
Which channels are included in the Core plan?
The Core plan at £99/month includes AI phone answering with 300 minutes of talk time and unlimited website chat. These are the two channels where tradesmen lose the most leads — missed calls and website visitors who leave without making contact. Everything else — WhatsApp, SMS, email, Facebook, Instagram, and missed call text-back — is available at £19/month per channel, or bundled in the All Channels package at £179/month.
Do I need all 8 channels?
No. Most tradesmen start with the Core plan — phone and chat — and add channels as they see where their leads are coming from. If you get a lot of WhatsApp messages, add that. If your Facebook page generates enquiries, add Messenger. The system is modular — pick what makes sense for your business and add more later if you need to.
Is this built specifically for tradesmen?
Yes — every part of it. The AI is trained with trade-specific vocabulary and scenarios. It knows the difference between a boiler service and a boiler breakdown, a full rewire and a socket addition, a flat roof repair and a complete re-roof. It understands emergency triage for each trade. It speaks the language your customers expect when they call a tradesman.
What trades does it support?
We currently support 13 UK trades: Plumbers, Electricians, Locksmiths, Gas Engineers, Drainage Engineers, Glaziers, Roofers, HVAC Engineers, Alarm & Security Installers, Pest Control, Garage Door Engineers, Builders, Appliance Repair Engineers. Each trade gets a bespoke AI configuration — trained on the specific services, terminology, and emergency scenarios relevant to that trade. A locksmith's AI handles lock-out urgency differently to how a plumber's AI handles a burst pipe, because the customer expectations and response requirements are completely different.
How does emergency escalation work across channels?
On phone calls, the AI detects emergencies in real-time during the conversation — gas leaks, burst pipes, electrical faults, break-ins — and escalates immediately to your mobile. If you don't answer within 30 seconds, our human team steps in. On messaging channels, the AI assesses urgency from the message content and flags emergencies in your lead notification with a priority alert, so you know to call back immediately.
What does the setup involve?
Everything is done for you. We configure the AI with your business name, your services, your service area, and any specific instructions you have. We connect your phone number, install the chat widget, and link any messaging accounts you want covered. We test every channel before going live. The entire setup is covered by a one-time £299 fee — which is fully refundable if you're not happy within the first 30 days.
Can I try it before committing?
We don't offer a limited trial — instead, you get the full service from day one with a 30-day money-back guarantee. If you're not satisfied within those 30 days, we refund everything — the monthly fee and the setup fee. You see the real product, properly configured for your trade, with zero risk.
How much does it cost?
The Core plan is £99/month for phone answering and website chat. Each additional channel — WhatsApp, SMS, email, Facebook, Instagram, or missed call text-back — is £19/month. The All Channels bundle covers everything for £179/month. There's a one-time £299 setup fee (fully refundable). No contracts, cancel anytime.
Cover Every Channel. Capture Every Lead.
Phone, chat, WhatsApp, SMS, email, social — all handled by your AI receptionist. From £99/month, no contracts, 30-day money-back guarantee.
🛡 30-day money-back guarantee · No contracts · Cancel anytime