The AI Receptionist Built for UK Tradesmen. Always On.

Rapid Receptionist is an AI-powered answering service built specifically for UK tradesmen. It answers your calls, messages, and enquiries across up to 8 channels — phone, website chat, WhatsApp, SMS, email, Facebook Messenger, Instagram DMs, and missed call text-back. It captures lead details, understands the nature of the work, assesses urgency, and escalates emergencies. Available 24/7/365, including bank holidays and weekends. Start with phone and chat at £99/month, then add any extra channels you need at £19/month each.

Voicemail is where leads go to die — 85% of callers who reach voicemail will never call back, and 80% won't even leave a message. A traditional virtual receptionist costs £200-500/month, works limited hours, and only covers phone. Rapid Receptionist answers instantly across up to 8 channels, 24/7, from just £99/month. It captures more detail than most human receptionists, never takes a sick day, and never puts a caller on hold.

We serve 13 UK trades: Plumbers, Electricians, Locksmiths, Gas Engineers, Drainage Engineers, Glaziers, Roofers, HVAC Engineers, Alarm & Security Installers, Pest Control, Garage Door Engineers, Builders, Appliance Repair Engineers. Each trade gets a custom-configured AI receptionist that speaks the trade's language — it knows the difference between a rewire and a socket addition, a boiler service and a gas leak. The AI is trained with trade-specific vocabulary so your customers get a professional, knowledgeable first response.

Your AI receptionist answers with your business name — 'Good afternoon, thank you for calling Smith's Plumbing, how can I help you today?' It then has a natural conversation to capture the caller's name, contact details, location, and the nature of the work. It assesses whether the job is urgent or routine, and either escalates emergencies to you directly or lets the caller know you'll be in touch when you're free. It never provides quotes, diagnoses faults, or books appointments — those decisions stay with you.

Phone and website chat are fully conversational — the AI has a real back-and-forth exchange. The other channels (WhatsApp, SMS, email, Facebook Messenger, and Instagram DMs) operate on a one-reply model: the AI captures details from the customer's message, sends one professional response acknowledging the enquiry, and lets them know you'll be in touch. Each messaging channel is available at £19/month — pick just the ones your customers actually use.

The AI assesses urgency during every interaction. If it detects an emergency — like a gas leak, burst pipe, electrical hazard, or a vulnerable person in danger — it escalates immediately. First, it tries to reach you directly on your mobile. If you can't be reached, it's passed to our dedicated Rapid Receptionist human operators who take over the call. Your customers never get stuck in a loop. When it matters most, a real person steps in.

The Core plan is £99/month and covers AI phone answering with 300 minutes of talk time plus unlimited website chat — the two channels where you lose the most leads. Need WhatsApp, SMS, email, Facebook, or Instagram too? Each extra channel is £19/month, or grab everything for £179/month with the All Channels bundle. One-time £299 setup fee covers the full done-for-you configuration. No contracts — cancel anytime. And everything is covered by a 30-day money-back guarantee.

Because the alternative is worse. Research shows that 62% of calls to trade businesses go unanswered, and the average tradesman loses around £24,000 a year from missed calls alone. Your customers aren't leaving voicemails — they're calling your competitor. Rapid Receptionist answers every single call, instantly, professionally, with your business name. And if the AI ever reaches its limits, a real human steps in. You're not replacing yourself — you're covering the gaps when you can't get to the phone.

Most businesses are fully live within 48 hours. We handle everything — connecting your channels, configuring the AI with your business details and services, testing every response. You tell us about your business, and we do the rest. It's a genuine done-for-you setup, not a 'here's your login, good luck' situation.

We don't offer a free trial — and here's why. A trial gives you a watered-down version with limited features, which doesn't show you what the service actually does. Instead, we give you the full service from day one, configured properly for your trade, with a 30-day money-back guarantee. If you don't see a benefit within 30 days, we refund everything — the £99 monthly fee and the £299 setup fee. You see the real thing, properly set up, with zero risk.