Transparent Pricing for UK Construction Trades. No Surprises.

The Core plan gives you an AI receptionist that answers your phone and handles your website chat — the two channels where construction businesses lose the most leads. You get 300 minutes of AI phone talk time every month, unlimited website chat messages, human emergency escalation, and trade-specific AI training configured for your particular construction trade. Whether you're a plasterer, a roofing contractor, or a drainage specialist, the AI understands your terminology and captures the right details from every enquiry.

Yes — every add-on channel is available standalone at £23/month each. If you handle your own phone calls but want AI covering your WhatsApp messages and Facebook enquiries, pick those two channels for £46/month. No minimum commitment, no bundling requirements. You only pay for what your customers actually use. The £295 setup fee still applies because we configure and train your AI regardless of how many channels you choose.

The setup fee covers the complete configuration of your AI receptionist across whichever channels you select. We train the AI on your specific construction trade — its vocabulary, its common job types, its urgency signals. We configure your business name, greeting style, escalation rules, and the details you want captured from every enquiry. We connect each channel to your business accounts and test everything before going live. This is a genuine done-for-you service, not a template with a tick-box. The full setup fee is refundable under our 30-day money-back guarantee.

Yes. Start with the Core plan (£49/month for phone answering and website chat), then add any channel at £23/month each whenever you are ready. No commitment required.

Your Core plan includes 300 minutes of actual AI phone conversation time per month — that's the time the AI spends actively talking to callers, not idle standby time. For the majority of sole traders and small construction businesses, 300 minutes handles the call volume comfortably. If you consistently exceed it, additional talk time is charged at 20p per minute with no cap. All text-based channels — website chat, WhatsApp, SMS, email, and social messages — are unlimited regardless of volume.

None whatsoever. Every plan is month-to-month with no contracts, no minimum terms, and no cancellation penalties. Cancel any time and it takes effect at the end of your billing cycle. We keep your business because the service delivers results, not because you're locked into a twelve-month agreement. If you decide next month it's not for you, you stop paying and that's the end of it.

If you're not satisfied within the first 30 days, we refund everything — your monthly fee and your £295 setup fee. No forms, no awkward phone call, no questions asked. We take on the risk so you don't have to. We'd rather refund you entirely than have you feeling trapped. Most construction businesses who try the service keep it running because they see leads being captured within the first few days.

A human virtual receptionist typically costs £200 to £500 per month, only works during standard office hours, and covers phone calls only. Rapid Receptionist starts at £49/month for phone and chat, operates 24/7/365 including weekends and bank holidays, responds to every enquiry within seconds, and covers up to 8 channels. It never calls in sick, never puts your callers on hold while dealing with another client, and never forgets to pass on a message.

Rapid Receptionist operates in full compliance with UK GDPR and the Data Protection Act 2018. All client information captured by your AI receptionist — names, phone numbers, property addresses, project descriptions — is encrypted during transmission and while stored, held on UK and EU-based servers, and accessible only to you. We never sell, distribute, or repurpose personal data for any purpose. Both you and your clients can request deletion at any point. You retain full data controller status for all client information; we act as your data processor under a formal data processing agreement. Full details are in our privacy policy.