Every Text About a Broken Window or Misted Unit Gets an Instant Reply.
Homeowners text you about smashed panes, blown double-glazing, and broken window locks while you're fitting a sealed unit on a first-floor casement. AI SMS replies instantly — capturing glazing leads while you work.
It's Saturday morning at 8am. A dad in Bristol texts you: 'Kids football went through the back patio door. Big crack across the bottom panel. Safety glass thankfully. Can someone come measure up? BS7.' He's texted two other glaziers from Google. You're in the workshop cutting glass for a shopfront job in Clifton — the order needs to be ready for Monday morning installation. Without AI SMS, his text waits until your tea break at 10am. By then, one of the other glaziers has responded and booked a Saturday afternoon measurement. With Rapid Receptionist, the AI replies at 8:01am: 'Thanks for contacting Crystal Clear Glazing. We've noted the cracked patio door panel at your BS7 property. We'll be in touch to arrange a visit. As a precaution, avoid touching the damaged glass.' He replies 'Great, thanks.' You call at 10am, arrange a 2pm visit, measure up, and fit a replacement toughened glass panel on Tuesday. A £220 job — captured because the AI beat two competitors by two hours.
Why Glaziers Need AI SMS
Emergency Glass Text Leads
A homeowner with a smashed window at midnight texts rather than calls — they're stressed, it's late, and they want someone who can board up. The AI responds within seconds, capturing address and damage details before competitors see their phones.
Misted Unit Quote Texts
Texts like 'Got 3 misted windows, how much to replace the sealed units?' are handled instantly. The AI captures the number of units, frame type, and access details — structured for efficient quoting.
Google & Directory Leads
Glazing enquiries from Google, Checkatrade, and local directories frequently arrive as texts. The AI responds to every one instantly, converting your online presence into booked measurements and installations.
Insurance Claim Texts
Homeowners text about insurance-covered glass replacements — accidental damage, storm damage, and attempted break-ins. The AI captures whether they have a claim reference and the insurer details if mentioned.
Door Glass Enquiries
Cracked door panels, smashed sidelights, and failed Georgian bar units generate text enquiries. The AI captures the door type, glass pattern, and whether it's safety glass — details that help you prepare the right replacement.
Hands-Free in the Workshop
When you're cutting glass on a bench, operating a glass lifter, or fitting a sealed unit at height, your phone stays in the van. AI SMS handles every enquiry while you work safely.
AI SMS for glaziers is £19/month as an add-on or standalone. Unlimited texts. £299 setup. No contracts. See full pricing →
Frequently Asked Questions
How does AI SMS handle glazing text enquiries?
When someone texts about a broken window, misted unit, or glazing quote, the AI reads the message, identifies urgency, and sends a professional response. Emergency boarding requests and security-related damage are flagged with priority alerts. Routine misted-unit quotes are captured for follow-up.
Can the AI distinguish between an emergency and a routine quote?
Yes. A text saying 'window smashed, house not secure' is flagged as an emergency. A text asking 'how much to replace three misted windows?' is captured as a routine quote. The AI assesses urgency from the message content and prioritises accordingly.
I get a lot of misted unit texts. Is this useful for those?
Very. Misted unit replacement is volume work — multiple units per property, often neighbourhood clusters. The AI captures each text with the number of affected windows, frame material, and property details. You can batch quotes and schedule efficient routes.
Will the AI handle texts about conservatory glass?
Conservatory roof panel replacements, polycarbonate-to-glass upgrades, and conservatory door glass — all captured. The AI identifies the conservatory element from the message and structures the lead accordingly.
Can the AI mention my FENSA registration?
During setup, we configure the AI to mention your FENSA registration, GGF membership, or Certass accreditation in text responses. For glazing work — which requires competent person certification — these credentials build immediate trust.
How much does AI SMS cost for glaziers?
AI SMS is £19/month as an add-on or standalone. Unlimited texts, no per-text charges. £299 setup. No contracts, cancel anytime, 30-day money-back guarantee.
Stop Losing Glazing Work to Unanswered Texts
Broken windows, misted units, boarding — every text answered instantly. £19/month.
🛡 30-day money-back guarantee · No contracts · Cancel anytime