The AI Receptionist Built for UK Chimney Specialists

Every element of chimney vocabulary is built into the AI — stack, breast, pot (roll-top, crown, louvred, tall boy, Bishop), cowl (rain, anti-downdraught, bird guard, capping), flue liner (flexible stainless 316/904, clay, terracotta, pumice), chimney rebuild (full/partial, above/below roofline), repointing (lime mortar NHL 3.5/5, cement, flush, recessed, weather-struck joint profile), lead flashing (stepped, apron, back gutter, soakers, code 4/5), chimney cap (concrete, stone, slate, lead), breast removal (gallows bracket, Catnic, RSJ, Acrow props, Building Regs), pargeting, damp (rain penetration, condensation, salt crystallisation, flue gas condensate), HETAS, NACS, CCTV flue survey, and smoke test. When a stove installer describes 'cracked clay liner, 1930s semi, need 316 flex liner from pot to register plate, vermiculite insulated, HETAS cert,' the AI records every specification.

A homeowner reporting 'brown stains on the bedroom wall below the chimney, musty smell, been going on for years' generates a chimney damp investigation lead — the AI asks about the staining colour, whether the flue is in use, and whether previous repairs have been attempted. A stove installer requesting 'liner for a wood burner installation — existing clay is cracked, need 316 flex, 6-inch, insulated, HETAS cert' generates a flue lining subcontract lead with liner specification, flue diameter, and certification requirements. Each produces a fundamentally different work profile.

Chimney emergencies include stacks leaning away from the roof following storm damage, loose pots at risk of falling onto pedestrians below, carbon monoxide concerns from cracked liners, and fire damage to flue interiors after chimney fires. The AI captures the hazard type, the chimney position, the immediate safety concern, and the property access to enable priority attendance.

Chimney specialists pay £49/month for the Core plan — 120 minutes of AI phone answering plus unlimited website chat. Whether you are a sole-trader chimney specialist diagnosing damp and repointing domestic stacks or a multi-man team delivering breast removals, flue lining programmes, and heritage chimney restorations, the allowance accommodates your enquiry mix. Additional channels are £23/month each. Setup is £295 with a 30-day money-back guarantee.

Solo chimney specialists gain immense value. When you are at ridge height repointing a stack — harness clipped, lime mortar on the hawk, the pointing trowel working the bed joints — descending the scaffold to answer a phone is impractical and dangerous. The AI captures every homeowner's damp investigation, every stove installer's lining request, and every developer's breast removal while you finish the stack.

Adjust coverage through your dashboard. During chimney work — when you are at stack height with no phone access — send every call to the AI. During CCTV flue surveys at ground level, site inspections, and quoting — take calls directly. Switch from your phone as your working position changes throughout the day.

Chimney enquiries contain property addresses, structural details, flue conditions, HETAS certification references, and commercially sensitive pricing. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR, and shared exclusively with you. No project details reach competing chimney firms or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current chimney specialist business accurately.