The AI Receptionist Built for UK Roofing Contractors

Every aspect of pitched roofing vocabulary is built in — natural slate (Welsh, Spanish, Brazilian), artificial slate, concrete interlocking tile (Marley Edgemere, Redland 49, Russell Grampian), plain tile, clay tile (handmade, machine-made), ridge tile (dry ridge, mortar bedded), hip tile, valley (lead-lined, GRP, fibreglass), flashing (lead code 4, code 5, stepped, apron, soaker, chimney back gutter), breathable membrane (Tyvek, Roofshield), 1F felt, batten (25x50, 25x38), gauge, soffit, fascia, bargeboard, verge (dry verge, mortar), eaves, sarking board, counter-batten, tile vent, ridge vent, and soffit vent. When a developer describes 'fourteen plots — Marley Edgemere at 343mm gauge, dry ridge, dry verge, breathable membrane, lead code 4 stepped flashing,' the AI captures every material and specification.

A homeowner calling about 'a couple of tiles slipped after the wind last night' generates a small repair lead — the AI asks about the tile type, roof access, and whether water is entering the property. A developer describing 'roofing packages for twenty-four plots on a phased site — concrete interlocking, dry ridge and verge, ventilation to Part F, three plots per week for eight weeks' generates a commercial contract lead with materials, programme, and coordination requirements. The two produce entirely different lead structures.

High winds, heavy rain, and fallen trees generate urgent roofing calls — missing ridges, stripped valleys, displaced tiles exposing the felt, and water penetration into living spaces. The AI identifies the emergency, captures the damage description, property type, insurance status, and access details, and escalates for same-day or next-morning response.

Roofing contractors pay £49/month for the Core plan — 120 minutes of AI phone answering plus unlimited website chat. Whether you are a two-person domestic re-roofing team or an NFRC-member firm running new-build site programmes with multiple gangs, the talk-time allowance accommodates your enquiry volume. Additional channels are £23/month each. Setup is £295 with a 30-day money-back guarantee.

Small roofing teams — a roofer and a labourer on a scaffold — benefit enormously. When you are straddling a ridge line at 8 metres, nailing dry ridge units in January wind, your hands numb on the fixing gun and your balance dependent on the ridge board beneath you, answering a phone is physically impossible. The AI captures every re-roof enquiry, storm damage call, and developer lead while your boots stay on the battens.

Coverage adapts to roofing schedules from your dashboard. During active roofing — stripping, felting, battening, and tiling on the scaffold — route all calls to the AI. During estimating, material ordering, and office administration — take calls yourself. Override instantly from your phone whenever the weather changes your plans.

Roofing enquiries contain property addresses, roof survey details, material specifications, insurance claim references, and commercially sensitive pricing. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR, and shared exclusively with you. No project information is disclosed to competing roofing firms or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current roofing contractor business accurately.