The Rapid Response AI Receptionist for UK Groundworkers

During onboarding, your AI receptionist is configured with groundwork-specific vocabulary — strip foundations, trench fill, reduced level dig, formation level, blinding, DPM, soakaways, attenuation crates, foul runs, storm runs, service connections, and more. When a builder calls asking about 'digging the founds for a double-storey extension with a stepped trench on sloping ground,' the AI understands and captures every detail. It adapts its questions based on whether the caller is a homeowner discussing garden drainage or a developer specifying a multi-plot foundation package.

Yes. Whether the caller is a homeowner asking about a soakaway for their flooded garden or a site manager needing foundations for a 24-unit development, the AI captures the scope of work, the location, the timeline, and the urgency. It does not differentiate between job sizes — it records everything and sends it to you.

The AI recognises urgent language. If a caller describes raw sewage backing up, a retaining wall failure, a collapsed drain under a road, or significant flooding, the AI escalates immediately — trying your mobile first, then passing to our human operators. Routine drainage and foundation enquiries are captured as standard leads.

The Core plan is £49/month and includes AI phone answering (300 minutes) plus unlimited website chat. Additional channels are £23/month each. The pricing is the same whether you are a sole trader groundworker, a groundwork contractor with a gang, or a civil engineering company handling large developments. There is a one-time setup fee of £295 (refundable within 30 days).

Absolutely. Whether you are a sole trader groundworker with a mini digger, a two-man groundwork business, or a groundwork contractor running a larger gang with plant — this was built for you. Small groundwork outfits are exactly who this was designed for. You are in a trench or operating plant all day. You cannot answer the phone. The AI catches every call and sends you the details so you can follow up between jobs or at the end of the day.

Yes. Builders calling about subcontract groundwork, homeowners asking about drainage, developers sending specs — the AI handles them all with the same professionalism. Each call is captured as a structured lead with the caller's details and the nature of the work.

All data is managed under UK GDPR and the Data Protection Act 2018. Contact details, site addresses, and job descriptions are encrypted during transmission and storage, held on UK and EU servers, and shared only with you. We never sell or repurpose enquiry data. You remain the data controller; we act as your data processor under a formal agreement.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current groundworker business accurately.