The AI Receptionist Built for UK Demolition Contractors

The full vocabulary of commercial and residential demolition is built into the system — soft strip, hard demolition, structural demolition, high-reach, controlled dismantling, facade retention, propping, shoring, temporary works, Brokk remote demolition, Section 80 and Section 81 notices, CDM 2015 principal contractor and principal designer roles, pre-demolition surveys, R&D asbestos surveys, method statements, risk assessments, exclusion zones, traffic management plans, crushing and screening, aggregate recycling, formation level, and waste consignment notes. When a developer describes 'a full demolition of a reinforced concrete frame to basement level with on-site crushing, retained facade to the High Street elevation, and a fourteen-week programme,' the AI captures every technical detail.

A homeowner calling about 'knocking down a single garage with a concrete base' generates an entirely different lead profile from a developer describing 'demolition of a 6,000 square metre former industrial complex — four interconnected buildings, RC frame, steel portal annexe, suspected ACMs in the roof sheets and lagging, Section 80 notice required, crushing and recycling target of 95 percent, and a twenty-week demolition programme.' The AI scales its questioning — domestic projects capture the structure type, construction, services, and access, while commercial tenders capture the building dimensions, frame type, asbestos status, notice requirements, recycling targets, and programme milestones.

Storm damage, structural collapse, fire-damaged buildings, and local authority dangerous structure notices generate emergency demolition calls demanding immediate mobilisation. The AI identifies the emergency context, captures the structure condition, location, access for machinery, and any public safety concerns, and escalates the lead for priority dispatch.

Demolition contractors pay £49/month for the Core plan — 120 minutes of AI phone answering and unlimited website chat. Whether you are a small domestic demolition team or a large NFDC-member firm running multi-million-pound structural demolitions, the allowance fits your call patterns. Each additional channel is £23/month. Setup is £295 with a 30-day money-back guarantee.

Smaller demolition teams — an excavator operator, a labourer, and a site manager who is also the company director — benefit enormously. When the owner is in the cab of the 360, operating the breaker attachment on a concrete floor slab, the AI handles every call. Commercial tenders, domestic garage enquiries, and dangerous structure emergencies are all captured while the bucket swings.

Your coverage schedule is set from the dashboard and adjusts to your working rhythm. During active demolition — plant operations, dust suppression management, and exclusion zone supervision — direct all calls to the AI. During office time — writing method statements, pricing tenders, and coordinating haulage — answer calls yourself. Override from your phone instantly.

Demolition tenders contain site addresses, building surveys, structural drawings, asbestos reports, programme schedules, and commercially sensitive pricing. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR, and shared exclusively with you. No tender information is disclosed to competing demolition firms or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current demolition contractor business accurately.