The AI Receptionist Built for UK Scaffolders

Every scaffold configuration and component is recognised — independent scaffold, putlog, birdcage, cantilever, truss-out, system scaffold (Layher, HAKI, Cuplok), tube and fitting. Components including standards, ledgers, transoms, braces, base plates, sole boards, tie tubes, reveal ties, through ties, loading bays, gin wheels, and boards. Design standards including TG20 compliance and bespoke engineer designs. When a main contractor describes 'a six-lift independent to three elevations of a four-storey block with a 1:1 tie pattern, loading bay to the south elevation, and a temporary roof at parapet level,' the AI captures every specification.

A homeowner calling about 'scaffolding for a chimney rebuild on a semi-detached' generates a different lead profile from a main contractor describing 'independent scaffold to a six-storey residential block for a recladding programme, thirty-two-week hire, with TG20 design, phased erection, and weekly inspections.' The AI scales its questions accordingly — domestic work captures the property type, scaffold location, contractor start date, and access constraints, while commercial projects capture the building dimensions, scaffold type, hire duration, design requirements, and programme milestones.

Emergency scaffold requests are common — a building suffers storm damage, a dangerous structure needs propping, a site needs edge protection before work can continue. The AI identifies the urgency from the caller's language, captures the location, the nature of the emergency, access constraints, and any out-of-hours requirements, and escalates the lead for immediate response.

Scaffolders pay £49/month for the Core plan — 120 minutes of AI phone answering and unlimited website chat. Whether you are a two-man domestic team or a fifty-strong NASC member running commercial contracts, the allowance handles your enquiry volume. Each additional channel is £23/month. Setup is £295 with a 30-day money-back guarantee.

Small scaffolding teams — three or four labourers and a scaffolder, all on the structure from 7am to 4pm — are perfectly suited. When everyone in the company is thirty feet up fitting standards and boards, nobody can answer the phone. The AI captures every contractor and homeowner call during your most productive working hours.

Configure your coverage schedule from the dashboard. During active erection, dismantling, and scaffold adaptation on site — direct everything to the AI. During yard time, quoting, and office work — take calls personally. A quick tap from your phone switches between modes instantly at any time.

Scaffold enquiries contain site addresses, building dimensions, programme schedules, contractor details, and commercially sensitive tender pricing. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR, and shared exclusively with you. No project information is disclosed to competing scaffolders or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current scaffolder business accurately.