AI Website Chat for UK Fencing Businesses

We install it for you during onboarding — there is nothing technical you need to do. Our team adds the widget to your site so it appears across every page. If your website is managed by a freelance designer or you are confident pasting a short line of code into your site header yourself, we can send you the snippet instead. Either way, the chat is live within minutes and starts capturing enquiries about panel replacement, closeboard fencing, and everything else you offer.

Your service profile tells the AI what you offer — close board, lap panel, overlap panel, mesh, palisade, post and rail, acoustic, decorative — and it replies accordingly. If a visitor asks 'do you fit close board fencing with concrete posts?' the AI can confirm from your profile and ask for their boundary length and postcode. It keeps the visitor engaged and captures the lead, while leaving detailed specification advice to you on the callback.

Through natural conversation, the AI captures the fence style required, approximate run length, post type preference (concrete or timber), whether they need new posts or just panels, any gate requirements, their property location, and contact details. For fencing businesses, this pre-qualification reveals at a glance whether the visitor needs a quick panel swap or a full perimeter replacement — letting you plan your callback appropriately.

The script loads after your main page content has rendered, so visitors see your website — images, gallery, text — at full speed before the chat bubble appears. Fencing company websites with large photo galleries are already image-heavy; the chat widget adds negligible weight by comparison. Page load time is unaffected.

Unlimited website chat is part of the Core plan at £49/month with no add-on charge. For fencing contractors, having both phone answering and website chat covered under one plan captures the two ways homeowners most commonly make contact — calling your number and browsing your site. No per-conversation fees apply.

Every chat exchange is encrypted, stored on UK and EU servers governed by UK GDPR, and delivered to you as a structured lead summary. The visitor's property details, boundary information, and contact details are shared exclusively with you. Chat data is never used for advertising, analytics, or any third-party purpose.

Yes — fully. Every piece of information captured through AI Website Chat is protected under UK GDPR and the Data Protection Act 2018. Client names, contact details, site addresses, and project specifics are encrypted during transmission and while stored, and held exclusively on UK and EU-based servers. We never share, sell, or repurpose any data captured on your behalf. You maintain full control as the data controller, with the right to request deletion at any point. Your clients have the same right. Rapid Receptionist acts strictly as your data processor, operating under a formal data processing agreement. You can review our approach in detail in our privacy policy.

If your prices change, you start offering a new service, or your availability shifts, just let us know and we update your AI Website Chat configuration for free. Routine business information updates — pricing, services offered, working hours, contact details — are included at no extra cost as part of the done-for-you service. We handle the change on our end, typically within one working day, so AI Website Chat always reflects your current fencing contractor business accurately.