The Rapid Response AI Receptionist for UK Flooring Specialists

Yes. During setup, your AI receptionist is configured with flooring-specific vocabulary — LVT, engineered oak, Karndean, Amtico, herringbone, chevron, click-lock, glue-down, screed, DPM, underlay grades, transition strips, and expansion gaps. When a customer says 'I want LVT in the kitchen but I'm worried about the underfloor heating,' the AI understands and captures it accurately.

Absolutely. Whether someone calls about fitting carpet in three bedrooms, laying engineered oak throughout a ground floor, installing safety flooring in a nursery, or replacing commercial carpet tiles in an office — the AI captures the type of flooring, the rooms or areas involved, and any specific brand preferences. You get the complete picture in the lead summary.

The AI recognises urgency. If a facilities manager calls because vinyl is lifting in a care home corridor or a school needs emergency carpet replacement before Ofsted arrive, the AI escalates immediately — trying your mobile first, then reaching our human operators. Routine domestic measure-up requests are handled as standard leads.

The Core plan is £49/month and includes AI phone answering (120 minutes) plus unlimited website chat — ideal for sole trader fitters handling domestic work. The Core plan at £49/month gives you 120 minutes for busier flooring companies. Additional channels like WhatsApp, SMS, and Facebook are £23/month each. Setup is £295 one-time (refundable within 30 days).

It was built for exactly this. A sole trader flooring fitter is the person most likely to be on their knees with adhesive on their hands when the phone rings. You cannot employ a receptionist. The AI handles the calls you physically cannot answer — morning, evening, weekends — and texts you every lead with full details so you can follow up between installations.

Yes. The AI only activates when you are unavailable — on a job, driving, or after hours. When you're at the showroom or between jobs, calls ring through to you as normal. You control when the AI picks up.

All customer data is managed under UK GDPR and the Data Protection Act 2018. Names, addresses, phone numbers, room measurements, and job descriptions are encrypted during transmission and storage, held exclusively on UK and EU servers, and shared only with you. We never sell, share, or repurpose enquiry data. Full details are in our privacy policy.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current flooring specialist business accurately.