The AI Receptionist Built for UK Gas Installation Engineers

Every gas-specific term is configured — Gas Safe Register (registration categories, notification), boiler types (combi, system, regular/heat-only, back boiler), manufacturer models (Worcester Bosch Greenstar, Vaillant ecoTEC, Baxi 800, Ideal Vogue Max, Viessmann Vitodens), flue (vertical, horizontal, concentric, plume management kit, terminal guard, separation distances, Part J), condensate (trap, pipe, external lagging, internal route, condensate pump, soakaway), LPG (propane, butane, oil-to-gas conversion, cylinder storage), CP12/LGSR (Landlord Gas Safety Record, annual certificate, ID/AR/NCS classification for unsafe appliances), commissioning (gas rate, burner pressure, working pressure, standing pressure, flue gas analysis, CO/CO₂ readings, analyser), gas meter (CSEP, meter box, regulator, ECV emergency control valve), pipework (copper, CSST TracPipe, gas tightness test, purging, let-by test), ventilation (combustion air, air vent, room-sealed, open-flue, compartment ventilation), controls (Nest, Hive, tado°, programmer, room thermostat, TRV), and system maintenance (powerflush, MagnaClean, Adey, system balancing). A developer describing 'Worcester Bosch Greenstar 8000 Life combi with horizontal concentric flue, CSEP connection, copper gas pipe, condensate to waste stack, Benchmark' hears every element recorded.

A homeowner saying 'the boiler has broken down, it is a 15-year-old Worcester combi, we need a replacement' generates a boiler replacement lead with the existing model, age, fault symptoms, and heating system type. A letting agent saying 'CP12 expired on three rentals, need annual gas safety certificates before the month end' generates a landlord compliance lead with property count, certificate status, and regulatory deadline. The lead formats, urgency classifications, and follow-up structures are entirely separate.

A gas smell in a kitchen, a boiler producing carbon monoxide, a yellow flame on a hob with soot marks, a flue terminal blocked by bird nesting, and a tenant reporting headaches near a gas appliance — gas emergencies are life-threatening. The AI captures the hazard description, asks whether the gas has been turned off at the ECV, whether windows are open for ventilation, and records the property access for priority Gas Safe attendance.

Gas installation engineers pay £49/month for the Core plan — 120 minutes of AI phone answering plus unlimited website chat. Whether you are a sole-trader boiler installer or a multi-van operation delivering new-build gas packages and commercial cascade systems, the allowance accommodates your call volume. Additional channels are £23/month each. Setup is £295 with a 30-day money-back guarantee.

Solo Gas Safe engineers gain tremendous value. When you are commissioning a boiler with the flue analyser clamped in, adjusting burner pressure with both hands on the tool, or running gas pipe through a floor void — answering the phone compromises the commissioning sequence, the safety procedure, or the physical position. The AI captures every boiler quote, every CP12 booking, and every emergency gas call while you complete the work safely.

Set coverage from your dashboard to match your gas installation day. During boiler commissioning — when the analyser is running and the burner pressure requires precise adjustment — send every call to the AI. During van travel, quotation visits, and office administration — take calls directly. Switch from your phone as your task changes.

Gas enquiries contain property addresses, boiler serial numbers, Gas Safe notification records, CP12 certificate details, and commercially sensitive tender pricing. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR, and shared exclusively with you. No project details reach competing gas firms or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current gas installation engineer business accurately.