The AI Receptionist Built for UK Plumbing Contractors

The complete plumbing vocabulary is configured — first fix (carcass, rough-in, dead leg, drop), second fix (sanitaryware, tap hole, waste trap, overflow, flexi connector), soil vent pipe (SVP, boss connection, strap boss, solvent weld), mains connection (stopcock, PRV, meter, MDPE, boundary box), manifold (PEX, push-fit, PB, zone valve, actuator), unvented cylinder (Megaflo, Gledhill, Telford, G3, expansion vessel, tundish, D1/D2 discharge, temperature-and-pressure relief valve), TMV (thermostatic mixing valve, TMV2, TMV3, HTM 04-01), underfloor heating (UFH, screed, manifold, flow rate, dT), pipe (copper, plastic push-fit, press-fit Viega/Geberit, solvent weld, PEX barrier pipe), trap (P-trap, bottle, McAlpine, Hep2O), leak (mains pipe, joint, pin hole, burst), and backflow prevention (RPZ, double-check valve). When a main contractor describes 'first fix — 22mm and 15mm copper carcass, SVP to both bathrooms, manifold-fed PEX UFH ground floor, mains entry with PRV,' the AI records every specification element.

A homeowner asking about 'fitting a new bathroom — bath, shower over, WC, and basin' generates a domestic bathroom lead with scope, access, and timescale. A facilities manager describing 'washroom refit — twelve WCs, eight basins, four urinals, TMVs on every basin, two floors, Building Regs Part G compliance' generates a commercial programme lead with sanitaryware schedule, TMV specification, compliance standard, and operational constraints. The lead structures differ completely.

Burst pipes flooding kitchens, unvented cylinders discharging through the tundish continuously, mains stopcock failures with water pouring from the boundary box, blocked soil stacks backing up into ground-floor WCs, and leaking joints behind tiled bathroom walls — plumbing emergencies create immediate property damage. The AI captures the emergency type, the water location, whether the supply has been isolated, and the property access for priority attendance.

Plumbing contractors pay £49/month for the Core plan — 120 minutes of AI phone answering plus unlimited website chat. Whether you are a sole-trader bathroom fitter or a multi-gang firm delivering new-build plumbing across housing estates, the allowance accommodates your call blend. Additional channels are £23/month each. Setup is £295 with a 30-day money-back guarantee.

Solo plumbers benefit enormously. When you are soldering copper joints under a bath, connecting an unvented cylinder with the blow torch lit, or running PEX through floor joists in a crawl space — answering a phone risks the joint, the safety procedure, or the physical position. The AI captures every bathroom quote, every developer enquiry, and every emergency call while you complete the installation safely.

Configure coverage through your dashboard to match your plumbing day. During active first-fix — when you are under the floor running pipework — send every call to the AI. During site surveys and quoting visits — take calls directly. Toggle from your phone whenever your position changes.

Plumbing enquiries contain property addresses, system specifications, developer programme schedules, and commercially sensitive pricing. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR, and shared exclusively with you. No project details reach competing plumbers or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current plumbing contractor business accurately.