AI SMS for UK Stonemasonry Practices

The AI identifies the masonry request and responds with a professional reply from your business — confirming your interest and asking targeted follow-ups. A detailed text like 'need lintels replaced in a listed sandstone property in Painswick' gets logged immediately with full context. A shorter text like 'do you do stone walls?' prompts the AI to ask about the stone type, wall location, building age, and the sender's postcode.

The response reads like a well-managed stonemasonry practice replying between jobs. It uses your business name and responds with relevant masonry questions — not generic answers. Heritage professionals and homeowners texting a stonemason expect a knowledgeable, prompt reply, and that is exactly what they receive.

Texts about structurally unsafe stonework — 'stones falling from the chimney onto the patio' or 'lintel cracking above the front door, visible gap widening' — are flagged as urgent in your lead summary. The AI responds immediately, captures the hazard detail and property address, and you receive a priority notification so you can triage the response.

SMS is available at £23/month as an add-on to the Core plan. For stonemasonry businesses where individual commissions routinely exceed £5,000 and heritage restoration programmes can reach six figures, capturing a single lead through a prompt text response delivers a return that makes the monthly cost invisible.

Replying directly to any text thread hands control to you — the AI recognises your message and steps back. Between jobs, in the van, or at your desk, you handle texts personally. On the scaffold or at the banker, the AI covers seamlessly.

All SMS conversations — including building addresses, heritage details, masonry specifications, and contact numbers — are encrypted and stored on UK and EU servers governed by UK GDPR. Data is accessible only to you and is never shared, sold, or repurposed for any reason.

Yes — fully. Every piece of information captured through AI SMS is protected under UK GDPR and the Data Protection Act 2018. Client names, contact details, site addresses, and project specifics are encrypted during transmission and while stored, and held exclusively on UK and EU-based servers. We never share, sell, or repurpose any data captured on your behalf. You maintain full control as the data controller, with the right to request deletion at any point. Your clients have the same right. Rapid Receptionist acts strictly as your data processor, operating under a formal data processing agreement. You can review our approach in detail in our privacy policy.

If your prices change, you start offering a new service, or your availability shifts, just let us know and we update your AI SMS configuration for free. Routine business information updates — pricing, services offered, working hours, contact details — are included at no extra cost as part of the done-for-you service. We handle the change on our end, typically within one working day, so AI SMS always reflects your current stonemason business accurately.