The AI Receptionist Built for UK Electrical Contractors

The full electrical vocabulary is embedded — first fix (containment, trunking, conduit, cable tray, basket, back boxes, carcass wiring), second fix (face plates, sockets, switches, luminaires, accessories), SWA (steel wire armoured), distribution board (consumer unit, RCBO, RCD, MCB, SPD, main switch, three-phase, busbar, submains), EICR (Electrical Installation Condition Report, C1/C2/C3/FI codes, satisfactory/unsatisfactory), Part P (Building Regulations notification), BS 7671 (18th Edition IET Wiring Regulations), testing (continuity, insulation resistance, Zs, Ze, polarity, loop impedance, RCD trip time, prospective fault current), certification (EIC, MEIWC, minor works), fire alarm (Category L1/L2/L3/M, BS 5839, addressable/conventional), emergency lighting (maintained/non-maintained, BS 5266), data cabling (Cat6/6a/7, patch panel, structured wiring), NICEIC, NAPIT, ELECSA, and ECS card. When a main contractor describes 'first fix — containment in trunking, twin-and-earth carcass, consumer unit with RCBOs and SPD, Cat6a data to every room,' the AI records every specification.

A homeowner describing 'old rubber wiring, Wylex fuse box, failed EICR with C1s' generates a domestic rewire lead with cable condition, fuse box type, and EICR findings. A facilities manager requesting 'electrical fit-out for a 5,000 sq ft office — distribution boards, LED lighting, Cat6a data, fire alarm BS 5839 Category L2, emergency lighting BS 5266' generates a commercial programme lead with entirely different scope, certification requirements, and compliance standards. Each produces a fundamentally different lead structure.

Burning smell from a consumer unit, a tripping RCD that will not reset, exposed live conductors discovered during renovation, sparking at a socket, and complete power loss across multiple circuits — electrical emergencies create immediate safety risks. The AI captures the hazard type, whether the circuit has been isolated, the distribution board condition, and the property access for priority attendance.

Electrical contractors pay £49/month for the Core plan — 120 minutes of AI phone answering plus unlimited website chat. Whether you are a sole-trader domestic electrician handling rewires and consumer unit upgrades or a multi-team firm delivering new-build estate electrics, fire alarms, and commercial fit-outs, the allowance covers your call mix. Additional channels are £23/month each. Setup is £295 with a 30-day money-back guarantee.

Solo electricians gain enormous value. When you are threading cables through ceiling voids, terminating circuits at the consumer unit, or testing insulation resistance on a rewire — answering the phone risks the test sequence, the termination, or the physical position in a cramped loft. The AI captures every homeowner's rewire query, every landlord's EICR request, and every developer's first-fix enquiry while you complete the installation safely.

Adjust coverage from your dashboard to match your electrical day. During active first-fix — pulling cables through containment, terminating distribution boards — route every call to the AI. During site surveys, EICR inspections where you can take calls between circuits, and quoting visits — manage calls directly. Switch from your phone as conditions change.

Electrical enquiries contain property addresses, circuit schedules, EICR findings, fire alarm system designs, and commercially sensitive tender information. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR, and shared exclusively with you. No project details reach competing electricians or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current electrical contractor business accurately.