AI Website Chat for UK Electrical Contractor Companies

You do not need to install anything — we take care of it. During your onboarding, our team places the chat widget on your site so it appears across every page. WordPress, Wix, Squarespace, a custom-coded site — it does not matter. If your web presence is managed by a developer or marketing agency, we are happy to send them the lightweight snippet and they can embed it in under a minute. Most sparks just tell us to get on with it.

The AI is configured from your company profile with your diagnostic preferences and approach. When a visitor types 'our EICR came back Unsatisfactory with C2 codes — what does that mean?' the AI responds with context about observation categories and remedial urgency, while capturing the specific codes, the property age, the number of circuits affected, and the visitor's contact information.

The AI gathers the electrical need (rewire, upgrade, EICR, new circuit, or emergency), the property age and cable type if known, the consumer unit details, any EICR findings, the room and floor count for rewires, the compliance deadline if applicable, and visitor contact information for your follow-up.

Consumer unit photography, EICR case study content, NICEIC accreditation badges, and certification logos load at their existing speed before chat activates. The lightweight widget initialises only after all page content has rendered completely. No impact on performance or search ranking.

Chat is included with phone answering at £49/month — no additional fee. Electrical contractors benefit from dual-channel coverage: daytime phone calls from developers booking first-fix programmes and landlords scheduling EICRs, paired with evening website conversations from homeowners alarmed by Unsatisfactory EICR reports and researching rewire options after receiving their solicitor's email.

Chat conversations containing property addresses, EICR findings, circuit schedules, fire alarm specifications, and visitor contact information are encrypted and stored on UK and EU servers under UK GDPR. Lead summaries go exclusively to you. No electrical project details reach competitors or third parties.

Yes — fully. Every piece of information captured through AI Website Chat is protected under UK GDPR and the Data Protection Act 2018. Client names, contact details, site addresses, and project specifics are encrypted during transmission and while stored, and held exclusively on UK and EU-based servers. We never share, sell, or repurpose any data captured on your behalf. You maintain full control as the data controller, with the right to request deletion at any point. Your clients have the same right. Rapid Receptionist acts strictly as your data processor, operating under a formal data processing agreement. You can review our approach in detail in our privacy policy.

If your prices change, you start offering a new service, or your availability shifts, just let us know and we update your AI Website Chat configuration for free. Routine business information updates — pricing, services offered, working hours, contact details — are included at no extra cost as part of the done-for-you service. We handle the change on our end, typically within one working day, so AI Website Chat always reflects your current electrical contractor business accurately.