The Rapid Response AI Receptionist for UK Tilers

During onboarding, your AI receptionist learns tiling-specific vocabulary — porcelain, ceramic, mosaic, natural stone, large format, herringbone, brick bond, wet room tanking, adhesive bed, grout lines, and more. When a homeowner says 'we want porcelain floor tiles in a herringbone pattern with underfloor heating,' the AI understands every term and captures the specification correctly. It adapts its questions based on whether the caller is discussing a bathroom refit, a kitchen splashback, or a commercial tiling contract.

Yes. Whether the caller needs a bathroom retile, a kitchen splashback, a full-house floor in large-format porcelain, or a natural stone patio, the AI captures the type of work, the materials discussed, and the scope. It sends you the full summary so you can quote accurately.

The AI detects urgency. If a caller describes water leaking through a tiled shower wall, tiles falling off in a bathroom, or a flooded wet room, the AI escalates immediately — trying your mobile first, then passing to our human operators. Routine retiling and splashback enquiries are captured as standard leads.

The Core plan is £49/month and includes AI phone answering (300 minutes) plus unlimited website chat. Additional channels — WhatsApp, SMS, Facebook, Instagram, email, and missed call text-back — are £23/month each. The pricing is the same whether you are a sole trader tiler, a tiling contractor with a team, or a tiling company handling commercial work. There is a one-time setup fee of £295 (refundable within 30 days).

Absolutely. Whether you are a one-man tiling business, a tile fitter with an apprentice, or a larger tiling contractor handling multiple bathrooms a week — this was built for you. Sole trader tilers are the ones on their knees in a shower cubicle when the phone rings. You cannot answer. The AI catches every call.

No — and that is deliberate. Tile selection involves colour, material, size, finish, suitability, and budget — decisions that require your expertise and often a showroom visit. The AI captures what the customer is looking for and passes the lead to you.

All data captured — names, numbers, addresses, job details — is managed under UK GDPR and the Data Protection Act 2018. Data is encrypted in transit and at rest, stored on UK and EU servers, and shared only with you. We never sell, share, or repurpose enquiry data. You remain the data controller; we act as your data processor under a formal agreement.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current tiler business accurately.