AI Website Chat for UK Tilers
A homeowner finds your site at 10pm choosing between porcelain and ceramic tiles for their kitchen floor. They describe the room size and underfloor heating. Chat captures the brief.
It is 9:30pm on a Friday. A homeowner in Sale has just spent the afternoon at a tile showroom choosing marble-effect porcelain for their kitchen and utility floor. They have 42 square metres to cover and need someone who works with large-format tiles — 120cm by 60cm panels that require proper levelling and a skilled hand. They google 'tiler Sale large format,' find your website, and see your gallery of large-format kitchen floors. They want to know your availability and whether you lay underfloor heating too. Without website chat, they bookmark the tab, intend to call Monday, and forget. With AI Website Chat, the widget pops up: 'Hi, what tiling work are you looking for?' They describe the kitchen floor, the tile size, and the underfloor heating question. The AI captures the m², tile brand, postcode, and phone number. Saturday morning, you call them before they have even finished breakfast.
Why Tilers Need AI Website Chat
Converts Visitors Browsing for Tilers
Homeowners compare multiple tiling businesses before choosing. The chat widget engages them the moment they land on your site — before they click away to the next tiling contractor.
Captures Tiling-Specific Details
The AI asks the right questions for tiling enquiries — which rooms, wall or floor or both, tile type and size, whether the substrate is prepared, and the customer's timeline.
Unlimited Chat Sessions
No cap. Whether your tiling company website gets 3 chat enquiries or 30 a month, every visitor is engaged without extra charges.
Mobile-First Design
Most homeowners browse tile fitters on their phones — usually in the evening after choosing tiles at the showroom. The chat widget loads fast on mobile and desktop.
24/7 Lead Capture
Visitors do not keep tiling hours. Someone browsing tiling contractors at 11pm gets the same instant engagement as a 10am visitor.
Branded to Your Business
The chat widget uses your tiling business name and brand colours. It looks like a natural part of your website — not a generic add-on.
AI Website Chat is included in the Core plan at £49/month with 120 minutes of talk time and unlimited website chat. Add extra channels at £23/month each. Full pricing →
The Numbers Behind UK Construction
Frequently Asked Questions
How does website chat work for tilers and tile fitters?
A chat widget appears on your website. When a visitor clicks it, the AI greets them and asks about their tiling needs — bathroom retile, kitchen splashback, floor tiling, wet room. It captures their details and sends you a lead summary.
Do I need to be online to monitor the chat?
No. The AI handles every conversation. You review leads when you are ready — no live monitoring needed.
What if a visitor asks for a tiling quote through chat?
The AI does not quote. Tiling prices depend on room size, tile type, substrate condition, and pattern complexity. The AI captures the details and passes the lead.
Is website chat included in the base price?
Yes. Unlimited website chat is included in the Core plan at £49/month alongside phone answering. This provides a comprehensive lead capture solution for your business. It is the same price for sole trader tilers and larger tiling companies.
Will it slow my website down?
No. The chat widget is lightweight and loads asynchronously — no impact on page speed or search rankings. It will not affect your Google PageSpeed score or your website's position in search results. The widget is designed to be invisible until a visitor engages with it.
How is chat data protected?
All chat data is managed under UK GDPR and the Data Protection Act 2018. Visitor conversations, contact details, and tiling specifications are encrypted during transmission and storage, held on UK and EU servers, and shared only with you. We never access or repurpose your website chat enquiry data.
Is AI Website Chat compliant with UK data protection law?
Yes — fully. Every piece of information captured through AI Website Chat is protected under UK GDPR and the Data Protection Act 2018. Client names, contact details, site addresses, and project specifics are encrypted during transmission and while stored, and held exclusively on UK and EU-based servers. We never share, sell, or repurpose any data captured on your behalf. You maintain full control as the data controller, with the right to request deletion at any point. Your clients have the same right. Rapid Receptionist acts strictly as your data processor, operating under a formal data processing agreement. You can review our approach in detail in our privacy policy.
What if my tiler business details change after setup?
If your prices change, you start offering a new service, or your availability shifts, just let us know and we update your AI Website Chat configuration for free. Routine business information updates — pricing, services offered, working hours, contact details — are included at no extra cost as part of the done-for-you service. We handle the change on our end, typically within one working day, so AI Website Chat always reflects your current tiler business accurately.
Stop Losing Website Visitors
They chose the tiles. Now choose the tiler. Your AI captures them. Included at £49/month.
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